Service management

As part of the development, the following set of documents has been prepared:

1. Glossary of using terms.

2. Identification of the main task that the platform development should solve.

3. The subjects and objects of the system description with the distribution of roles and an indication of typical functions and properties within the system.

4. Choosing the atypical format of the project implementation with its description.

5. Business requirements for creating a system contain:

   5.1. Purpose and full description of the business process;

   5.2. Description of roles and required subjects access;

   5.3. Description of facilities and requirements for their development;

   5.4. Interaction scenarios;

   5.5. Requirements for integration with external systems.

6. Description of system additional features with distinctions by system subjects.

7. General system architecture with a description of data warehouses.