Service management
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As part of the development, the following set of documents has been prepared:
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Glossary of using terms.
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Identification of the main task that the platform development should solve.
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The subjects and objects of the system description with the distribution of roles and an indication of typical functions and properties within the system.
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Choosing the atypical format of the project implementation with its description.
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Business requirements for creating a system contain:
5.1. Purpose and full description of the business process;
5.2. Description of roles and required subjects access;
5.3. Description of facilities and requirements for their development;
5.4. Interaction scenarios;
5.5. Requirements for integration with external systems.
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Description of system additional features with distinctions by system subjects.
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General system architecture with a description of data warehouses.